Exclusive Personal Training

Privacy Policy

Last updated: June 2026

Exclusive Personal Training ("EPT", "we", "us", "our"), operated by Elliott Performance Team Pty Ltd, is committed to protecting your privacy. This policy explains what personal information we collect, how we use and protect it, and your rights. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Exclusive Personal Training is a private personal training studio based at 502 Hay Street, Subiaco, Western Australia 6008. If you have any questions about this policy or your information, you can reach us using the details at the end of this page.

Information we collect

We only collect information that helps us understand how we can help you and deliver our coaching. This includes:

  • Information you give us through our assessment, enquiry and referral forms, such as your name, email address, phone number, role or company (if provided), your goals, and general information about your training and lifestyle.
  • Limited health-related information you choose to share (for example, an injury or training history) so we can coach you safely. We treat this as sensitive information and only collect it with your consent and for the purpose of providing our services.
  • Referral information, where an existing member introduces someone to us. We rely on the referring member confirming that person is happy to be contacted.
  • Information collected automatically when you visit our website, such as your device and browser type, pages visited, and similar analytics data, collected through cookies and tools like Google Analytics.

How we use your information

We use your personal information to:

  • Respond to your enquiry and arrange a consultation or discovery call;
  • Provide, personalise and manage our coaching and related services;
  • Communicate with you about your training, appointments and our services;
  • Improve our website, services and member experience;
  • Meet our legal and regulatory obligations.

We will only use your information for the purpose you provided it, a directly related purpose you would reasonably expect, or where you have given consent.

Who we share it with

We do not sell your personal information. We may share it with trusted service providers who help us operate, such as our website, email, cloud storage and analytics providers (for example, Google), strictly to deliver our services to you. These providers are required to protect your information and use it only for the services they provide to us. We may also disclose information where required by law.

How we store and protect it

Your information is stored securely using reputable cloud services, with access limited to EPT team members who need it to do their job. We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Some of our providers may store data on servers located outside Australia; where this occurs, we take reasonable steps to ensure your information remains protected.

Cookies and analytics

Our website uses cookies and analytics tools to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

Your rights

You can ask us to access the personal information we hold about you, or to correct it if it is inaccurate. You can also ask us to stop sending you marketing communications at any time. To make a request, contact us using the details below. If you have a concern about how we have handled your information, you can contact us first, and you also have the right to lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.

How long we keep it

We keep your personal information only for as long as needed to provide our services and meet our legal obligations, after which we securely delete or de-identify it.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown above.

Contact us

For any privacy questions or requests:

Exclusive Personal Training
Elliott Performance Team Pty Ltd
502 Hay Street, Subiaco, Western Australia 6008
Email: director@eptcoaching.com
Phone: 0421 865 475

This policy is provided as a clear, standard starting point and is not legal advice. We recommend having it reviewed by a qualified legal professional to confirm it fully meets your obligations.